Why Choose Hope?

All Across the State of Michigan, We’re Helping People Overcome.

Each year at Hope Network, 2,800 talented professionals serve 34,000 people across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Check out the video to learn more about what we do.

Who We Are: Employee Passion Videos
Our Mission and Vision
Our Values
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Our Benefits

Our team members dedicate their time and passion to the communities we serve, and in return, we offer a wide array of healthcare, financial, and personal benefits. Depending on the role, these may include:


@hope_at_work: Team Instagram

Get to know our talented team members and their stories.

Dedrick, Senior Assistant Program Manager, Residen Dedrick, Senior Assistant Program Manager, Residential Behavioral Health Services
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I have worked at Hope Network for approximately nine years. I was fresh out of the military, wanted a job that helped people, and found this.
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Our program serves gentlemen with different levels of mental illness. We’re trying to integrate them back into the community. My responsibility is to make sure everything runs straight.
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What do I do? I change lives. I make sure these guys meet the expectations we have for them. My goal is that they succeed in life. We don’t judge them for their past, we’re trying to get them to a better future.
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I grew up in Kosciusko, Mississippi. It prepared me for this. When I was in Mississippi, I saw a lot of people with the same challenges the guys here face be called names and be treated differently. All my life I was around it, but I was never mean to these people. Truthfully, I want to take what I learned here back to Mississippi eventually.
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You have to have a heart for this job. Even though I’m in management now, I still love doing direct care. I actually turned down management four times, because I love working with these guys. You gotta get to know them before you judge them.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #michigan #management #mentalhealth #directcare
Leena, Certified Peer Supports Specialist, Crisis Leena, Certified Peer Supports Specialist, Crisis Residential Behavioral Health Services
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I’ve done this for eleven years. We’re a crisis home, residents stay here for a few days at a time. I talk with them, prepare food, drive them places. I help them feel comfortable.
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I never knew this place existed till I was sent here, myself. Back in 2009, I attempted suicide. My husband had passed away a few years prior from ALS. It was a rough time. I didn’t grieve the way people *should* grieve, I just tried to go on with life. I’ve learned you can’t do that, you have to go through the pain of the loss.
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The police said I had two choices: the psychiatric center down the street, or here. I chose here. I stayed for five days, and I clicked really well with the other residents. Two weeks later, leadership called me in for an interview to do peer support.
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I love it here. I’m a people person, I *need* to be out in the world talking to people. This job gives me purpose.
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Every day at work, a red cardinal comes to this one tree. I like to think it’s my husband watching over me. He would be so proud.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #saginaw #michigan #directcare #NCPS
Jenna, Director of Outpatient Services, Behavioral Jenna, Director of Outpatient Services, Behavioral Health Services
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View the rest of Jenna's profile on our IGTV.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #grandrapids #michigan #socialwork #SWGenerationsStrong #SocialWorkStrong #SocialWorkMonth #SWMonth
Caitlin, Master of Social Work Care Manager, Neuro Caitlin, Master of Social Work Care Manager, Neuro Rehabilitation
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Our team does a lot of family contact. I complete the intake process with them, and help figure out what happens after their loved ones leave here. A lot of what I do is navigating them through their new life.
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No one is immune to hardship. Challenges befall all of us. The need for social work is endless. It’s a pretty big responsibility to carry the weight of that, but I knew exactly what I was getting into.
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I’ve always been drawn to others and have an appreciation for all living beings. I was already leaning toward social work at a young age because I found myself being the listening ear to my friends. But the real catalyst was witnessing how impactful a social worker was for my brother when we were younger. That was big.
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There’s a lot each generation can bring to this field. Younger professionals bring new thoughts and ideas, and more seasoned ones can recognize patterns. Combined, that’s a force to be reckoned with.
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I do this work because I believe in the dignity and worth of all people, and I believe in the concept of hope. There’s a song quote from May Erlewine that comes to mind, “Trouble ain’t built to last.” I like to think of that.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #grandrapids #michigan #socialwork #SWGenerationsStrong #SocialWorkStrong #SocialWorkMonth #SWMonth
Matt, Clinical Therapist, Outpatient Behavioral He Matt, Clinical Therapist, Outpatient Behavioral Health Services
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I’ve been with Hope Network since September of 2018. Our team here provides mental health services to people aged 18 and up. We serve individuals with serious diagnoses, some also struggle with substance abuse or homelessness. My role is to provide traditional talk therapy with our clients.
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Growing up I never thought this would be the work I do. I was adopted as an infant, and, after some self-reflection, I realized the social work field impacted my life in a significant way and I felt a call to give back to it.
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No matter where you are in life - successful career, great family, whatever - there’s people along the way who poured into you. You didn’t get to where you’re at on your own, so don’t only think about yourself.
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I’ve seen people close to me battle significant depression spells, and in college I definitely struggled with anxiety. Mental illness is not subjected to one group population, it can impact anyone. That’s why social work is important.
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Families will continue to grow. There are generations that will come after us, so there will always be a need for social work. As long as humans continue to exist, there will struggles and a need for supports.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #grandrapids #michigan #socialwork #SWGenerationsStrong #SocialWorkStrong #SocialWorkMonth #SWMonth
Jamee, Direct Support Professional, Behavioral Hea Jamee, Direct Support Professional, Behavioral Health Services
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I’ve worked at Hope since March of 2019. They were hosting open interviews and I had wanted to be with the company for a while, so I gave it a shot.
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Our program is an adult daycare. We tend to people who might have dementia, Alzheimer’s, or other disabilities. We give their caregivers and guardians a break. We help them be active, teach them new things. My responsibilities change every day, but I care for seniors who may not be able to care for themselves.
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These are the people who raised us, who fought for our rights. They paved the way for us – why not take care of them? If we don’t, what happens when *we* get to that age?
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It feels homey here. It feels like a family compared to my past jobs where I would just get stuff done and leave. It feels like my job cares for me as much as I care for the people here.
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There’s more to direct care than babysitting. You’re putting in real work, there’s real feelings involved. But it’s so rewarding. There’s nothing like the feeling you get after helping someone.
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At Hope Network, you’re able to grow. I’ve never had a job before where I knew I wouldn’t be stuck in one position forever.
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I don’t wake up dreading going into work. It’s another day, another experience, another smile. This job has really brightened up my life.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #grandrapids #michigan #directcare
Terri, Leave of Absence and Disability Manager, Hu Terri, Leave of Absence and Disability Manager, Human Resources
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I’ve been here for three years. I spent the previous seven years working in long-term care in payroll. I didn’t really have anywhere to go professionally there, so I started looking around and found Hope Network.
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I assist employees who need to take time off from their jobs for health reasons or require specific accommodations for physical limitations such as hearing loss or vision issues.
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I’m also a member of Hope Network’s Wellness Team. Our team works together to spread wellness to the organization. Our areas of focus are fitness, mental wellbeing, finances, and nutrition. We provide information, offer challenges, and host events for all Hope Network employees.
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The Wellness Team is important because the advice we offer is well-rounded. Our goal is to make our staff healthier, and it’s great to have Hope’s support.
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Outside of here, I work with @jobs.daughters, which is an organization that teaches leadership and character-building to young girls. I got involved because I was member when I was a child. Working with them has taught me how to be a better listener, and it helps me in my job here since people have to share some very personal things with me.
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I hope to change people’s perception of Human Resources. Many people have a negative perception of HR, and I hope I show them enough kindness to end that.
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#hopeatwork #hopenetwork #nonprofit #grandrapids #michigan #wellness #hr
Ben, Certified Therapeutic Recreation Specialist, Ben, Certified Therapeutic Recreation Specialist, Neuro Rehab
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I started working here in 2012. When I was in college for Therapeutic Recreation (TREC), I started volunteering at Hope Network. After that, I interned here, and then a full-time spot opened up.
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At Neuro Rehab, we treat people with deficits like spinal or brain injuries, helping them be as independent as they can be. In recreational therapy, we get people back to their previous lifestyles. My goal is for my patients to find enjoyment in what they do.
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TREC at Hope Network is special because we’re not confined to a hospital, we can get our patients out into the community. I sometimes take them to the local swimming pool, I bike with them. Whatever the patient is interested in is what steers us.
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People need to work, but we also need time to play. Hobbies exist for a reason. TREC is important because we help people get back to the hobbies they love or introduce them to new ones.
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I always try to be lighthearted with my patients. If I make a mistake, laugh at me. I own my mistakes, so if it gets a laugh out of the patient, I did my job.
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If I help one person find something they’re interested in, I’m happy. I want to look back and think, “I helped someone get their life back.”
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(February is National Recreational Therapy Month. Thanks to all the recreational therapists at Hope Network for all that you do.)
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#hopeatwork #hopenetwork #nonprofit #kalamazoo #trmonth #trec #ctrs
Fred, Health & Needs Coordinator, Residential Beha Fred, Health & Needs Coordinator, Residential Behavioral Health Services
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I’ve worked here for 18 years. I saw an ad in the paper and thought I’d give it a try. Prior to Hope Network, I was a Vice President of a packaging company.
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Our program is an intensive behavioral health facility. My responsibilities vary, but a big one is coordinating and getting our residents to their appointments – doctors, dentists, courtrooms. But above all, I help them – I’m their voice when they can’t speak for themselves.
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Direct Care is important because, at the end of the day, it’s taking care of people who need it the most. It’s not for everyone and it can be stressful, but it’s the front line of what Hope Network does.
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I’m driving daily. Sometimes all day. Our residents’ true selves come out when we’re on the road together for hours. I get to find out what they’re really like. It’s more than just a car ride, it’s one-on-one time that they get to just talk and say what’s on their mind.
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I think everyone should take pride in their job. I know I do.
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#hopeatwork #hopenetwork #nonprofit #nunica #michigan #directcare #mentalhealth
Shantelle, Program Nurse, Developmental Adolescent Shantelle, Program Nurse, Developmental Adolescent Residential Treatment (DART)
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I’ve been at Hope Network for six years and have worked in pediatrics for almost 20 years. Prior to my current job, I worked in ER urgent care.
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Here at DART, we take in children from abuse and neglect backgrounds, some from traumatic backgrounds, others who have become too physically aggressive, and work with them to decrease their negative behaviors and increase their positives. I help them use medication as a tool to reach their potential.
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Working here is a different culture than the hospital system. At the hospital, if I had someone acting irate, I just called security and had them deal with it. Here, *we* are the security.
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I love the kids here. I’m able to watch them grow up and mature. A lot of what we do does not result in immediate fixes, most of it takes blood, sweat, tears, and time, so it's rewarding seeing changes.
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One time, we had just returned home from an outing and one of the boys was upset that it was over. He locked himself in the van and started laying on the horn. Our manager was trying to open the hood and disconnect it, but every time she reached for it, he would lay on it and she would jump back. It was hilarious. You gotta be able to laugh at yourself.
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This job has challenged me to hone in my nursing skills. You don’t always know the right answer. So working here has taught me how to take the skills I have and tweak them for each individual kid to help them succeed.
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#hopenetwork #hopeatwork #nonprofit #grandrapids #michigan #nursing #job
Ashley, Case Manager, Crisis Residential Behaviora Ashley, Case Manager, Crisis Residential Behavioral Health Services
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I’ve been here for a year. Previously I was working as a mental health-technician, but I wanted more of a say in people’s treatment. I had heard of Hope Network and found this location across the street from my old job, so I came over.
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We’re a crisis residential unit. If adults find themselves in a mental health crisis and don’t meet the criteria for inpatient hospitalization, we offer them 24-hour care, including psychologists, nurses, and case managers like myself.
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We save lives here. Someone could have lack of family support, their medications aren’t working, or are dealing with financial or housing stress – if they come here, we care for them.
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Some people have approached me and said, “I appreciate everything you’ve done for me,” or, “You’ve made a huge impact in my life” just because I expressed empathy for them. I just try to help people because everyone needs help sometimes.
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Working in this field can be emotionally exhausting. You’re working with a lot of traumatic cases, individuals who are really struggling. But we do the best we can.
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Each case in mental illness is unique and doesn’t define the person. It’s interesting to me to hear all of our residents’ stories and try to problem solve with them. It sounds cheesy, but at the end of the day, even if I only helped one person, it’s worth it.
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#hopeatwork #hopenetwork #nonprofit #mentalhealth #casemanagement #saginaw #michigan #healthcare
Jackie, Clinical Therapist, Children’s Behaviora Jackie, Clinical Therapist, Children’s Behavioral Health Services
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I’ve been here for two years. I wanted a job in Genesee County that works with kids, and Hope Network’s mission really fit my values.
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We’re a children’s counseling center. We provide outpatient therapy and case management. I see anywhere from four to eight clients per day, aged five to eighteen. I give kids a safe place to explore their thoughts, feelings, and emotions.
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Hope Network provides a lot of flexibility for me. This is actually one of my four jobs. I’m also a bereavement coordinator for children who have lost a loved one, a faculty member at @mottcommunitycollege, and I own my own vinyl business.
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I’ve learned that oversharing is not helpful. I went into counseling because of my own personal struggles and experiences in life. I remember thinking, “I’ve been through this, I want to help others who have been through it.” I found myself wanting to tell clients my story, but that’s not as beneficial as I originally thought.
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I have a client who is turning eighteen soon, so we’ll be ending her services then. She’s diagnosed borderline personality disorder, which is very difficult. When she came in, she was doing every out-there thing you can think of. But eventually she graduated high school, got a full-time job, and will be attending community college. She amazes me and always thanks me for everything I did. I say, “No, darling, *you* did the work! This is *your* accomplishment, not mine! I was just here to help you through the jungle!”
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Getting this job isn’t what shaped me, it was the decision to go into this field that did. Now that I’m here, I think, “I can do this.”
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#hopeatwork #hopenetwork #mentalhealth #therapy #flint #michigan
Ryan, Compliance & Experience Coordinator, Develop Ryan, Compliance & Experience Coordinator, Developmental Adolescent Residential Treatment (DART)
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I’ve been here for 12 and a half years. I previously worked at a competitor. I enjoyed what I did, but my girlfriend – now wife – was my supervisor and that was not a very ideal situation. So when the opportunity arose for me to come here, I jumped at it.
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DART is a residential treatment facility for kids between the ages of 8 and 18. We provide services for different forms of developmental disability. Many of the kids also have co-occurring mental diagnoses, and a lot come from abusive and neglectful backgrounds. I train staff to make a difference in their lives.
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There was one client who was with us for several years. He and I had a pretty decent relationship, but I didn’t think we were really close. He was discharged to another placement where he was having issues, and the staff asked him if he would like to talk to someone. Out of everyone in his life, he said my name. He and I ended up speaking on the phone for a long time, and it just surprising that I had that kind of impact on him. It’s amazing how sometimes you don’t know how much you affected somebody.
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We had a kid who came to us at age 12 and aged out at 18. He had severe Autism, was completely nonverbal, and was highly aggressive. He had zero communication skills when we met him, but by the time he left he could use a communication board, spoke some sign language, and was able to write his name. For most people that sounds like no big deal, but for him, after all those years, that was monumental.
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This job has given me stability. When I first came here, I was single and just living paycheck-to-paycheck. Since then, I’ve gotten married, had two kids. This job has given me the flexibility to be home with my kids when they need me.
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#hopeatwork #hopenetwork #grandrapids #michigan #mentalhealth #directcare #autism
Virginia, Shift Coordinator, Behavioral Health Ser Virginia, Shift Coordinator, Behavioral Health Services
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I’ve worked here for eight years. I previously owned my own hospice business, but when my husband became ill, I decided I wanted a job where I could work 8 hours and be home. My daughter, who used to work here, said they had an opening in direct care, so I joined.
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Our program is an adult foster home. We’re a transitional home, so our residents come and go. As shift coordinator, I make sure we have our meds and assist with things like cooking and laundry. I help people get out on their own.
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I love the staff I work with, I love our residents, and I love the flexibility here. I plan on staying here till I retire.
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If you want to work in this field, you need to have a big heart. And you also need to be outgoing – not everyone mentions that. The people who live here like to go out into the community and do things like go on picnics, swimming, and to fairs. So just go with it.
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I couldn’t tell you why someone should consider working here, but I can tell you why *I* work here. I enjoy socializing with and helping people. This is the perfect place to do just that.
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#hopeatwork #hopenetwork #nonprofit #baycity #michigan #job #career #directcare
Chris, Manager of Program Operations, Residential Chris, Manager of Program Operations, Residential Behavioral Health Services
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I’ve been with Hope Network for 11 years. I’m ex-military and was working in factories. I decided I wanted a job that worked with people, and lo and behold, I’m still here 11 years later.
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Our program is a specialized adult foster home. Our residents have some type of mental disorder and some are on the NGRI scale, or “Not Guilty by Reason of Insanity.” They’re here for treatment rather than punishment. I offer support - a brother for some, a father figure for others.
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I’m originally from Detroit. I first came to West Michigan when I was 24 to join a program for troubled youth. I didn’t think I was going to make it past 25 due to gang violence. I came over here to get my life on track and ended up settling down.
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I’ve been called everything but what my mother named me here. But when you think about where it’s coming from and why it’s being said, it makes it easier to deal with. If you have a heart for people, you can do this job.
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I do this because I want to see these guys succeed. I do it for my kids, too, to show them that it’s not always about making a buck but getting satisfaction out of what you do.
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When I leave this role I want to be remembered for something other than making money. If I’ve impacted someone’s life, that’s a bigger legacy than any bank account.
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#hopeatwork #hopenetwork #nunica #michigan #mentalhealth #job #career
Brandie, Clinical Therapist/Case Manager, Children Brandie, Clinical Therapist/Case Manager, Children's Behavioral Health Services
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I’ve been here for two years. I was referred here by my academic advisor during my master’s program at Wayne State University. They suggested I apply because of my interest in children.
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This program works with children aged 3 to 18 with some type of disability, whether it be a developmental disability or a cognitive impairment. Most have a history of past trauma, sexual abuse, or emotional abuse. I help empower them.
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I love getting to know the kids and their personalities. I look at my job as kind of being a mentor, as well. I’m that person they can talk to and connect with who they might not have.
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Things can get a overwhelming when you’re working with 60 to 70 kids, especially considering the issues they’re facing. I overcome it by practicing self-care. I take time to focus on myself so I can give these kids the best of me. I travel, hang out with friends and family, and just laugh.
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I like Hope Network because it’s a smaller organization and, as a result, our staff is very close. We’re really supportive of each other.
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This work can be challenging, and for some people it may be *too* challenging. But when you see these children make changes, or are impacted by something you’ve done for them, it makes it all worth it.
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#hopeatwork #hopenetwork #flint #michigan #mentalhealth #job #career
Maynard, Registered Nurse, Crisis Residential Beha Maynard, Registered Nurse, Crisis Residential Behavioral Health Services
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I’ve been here since May 2019. I originally worked in dementia care as an aid, but it wasn't my passion. My passion is taking care of people I've been around my whole life. I’ve long been exposed to mental health issues as both my parents have dueling diagnoses, drug addiction, alcoholism, the whole kit and caboodle. Working here made sense.
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Our program takes care of people who are dealing with mental health difficulties, usually people who are considered a danger to themselves or others. We take care of them for typically three days at a time and help them meet their mental health goals. I help people transition through what might be one of the worst periods of their lives.
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Ever since I was a little kid, all I’ve ever thought about was helping others. Considering I grew up with loved ones who didn’t receive the services they needed, it was nice to come to a facility where all I do is help others receive those services. It feels good to give back in that sense.
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Hope Network is unbelievably accommodating. They do everything and anything they can because they understand what people need. Whether it’s mental health, neuro rehab, or any other service, they make sure to make it a good place to work.
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The world doesn’t revolve around you. If you don’t put the effort in to learn things, then you can’t get upset when things don’t go your way.
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#hopeatwork #hopenetwork #saginaw #michigan #mentalhealth #rn #job #career
Samantha, Behavior Technician, Behavioral Health S Samantha, Behavior Technician, Behavioral Health Services
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I started working here back in July. I had heard about this opportunity from a friend who works in a different program within Hope Network. So I looked into it and knew it was something I wanted to do. Prior to this job I was a nanny.
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Our program is like daycare for people with Alzheimer’s disease and dementia. We help them with their needs and help them feel happy.
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I run activities, mostly sports because that’s what I like the most. I do crafts with our clients, prepare lunch, take their vitals.
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I absolutely love it here. When I leave work I feel so happy because I feel like I’m giving back.
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I want to work my way up in the program. Even though I’m getting a license in something unrelated, I still want to continue working here as long as I can. That’s how supportive Hope Network is.
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Leave your personal troubles at home, and come here with a positive attitude. This place really is awesome.
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#hopeatwork #hopenetwork #nonprofit #grandrapids #michigan #mentalhealth #job #career
Andrea, Direct Support Professional, Behavioral He Andrea, Direct Support Professional, Behavioral Health Services
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I’ve worked here for two years. Previously, I worked at a camp for people with disabilities, and it introduced me to working with that population.
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Our program is an independent living home for adults with mental disorders or behavior issues. We assist residents with meal prep, take them to outings and doctor visits, and teach them skills to move out on their own. I help them achieve the freedom that anybody else would have.
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You get attached to the residents. You become their family, and they become your family.
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My work makes a difference because I get our residents out into the community and show people there’s no reason to discriminate against them.
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My job has helped me grow. I’ve become more mature, more of an adult. I’m less judgmental.
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If you can’t deal with pressure, you shouldn’t do this job. You have to be prepared for anything.
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#hopeatwork #hopenetwork #baycity #michigan #directcare #dsp #job #career
Sierra, Children’s Therapist/Case Manager, Child Sierra, Children’s Therapist/Case Manager, Children’s Behavioral Health Services
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I’ve been here for two years. This is my first job out of grad school. I originally applied for a different position at Hope Network, but during the interview process, they looked at my background and thought I’d be a perfect fit for children’s services.
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We work with kids here. We provide therapy, case management, and have a med clinic for them. I help guide them through their life problems.
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Sometimes we are the only positive in a kid’s life. Sometimes, they don’t have anyone. I love being that somebody.
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We’re like a family here. The work environment is really low-key. We don’t want to be stressed because it’s not fair to pass that stress onto the kids.
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People forget that problems can happen in childhood. If we don’t take care of things when kids are six, then they could snowball by the time they’re 18. We work to prevent that.
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When people ask me, “Why do you work in Flint?” I tell them mental health goes where the problems are. There’s a lot going on in Flint and I want to help. I’m here for the kids.
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#hopeatwork #hopenetwork #flint #michigan #therapy #casemanagement #job #career

Direct Support

Our Direct Support staff go by many titles, but they all have one focus: to provide top-rate support to people with disabilities or disadvantages.

Direct Support is perfect for individuals interested in growing their careers in healthcare or who simply want to help others. Round-the-clock schedules and locations across the state of Michigan work with YOUR lifestyle. No experience? No problem. All it takes is heart and an eagerness to learn.

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Clinical

Our clinicians don’t just treat. They inspire.

Hope Network’s Clinical team sees it all: our holistic approach to care allows for in-depth treatment plan immersion that leads to more personalized and meaningful professional experiences.

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Social Work
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Business

It takes great humans to provide great human services.

Hope Network offers countless Business opportunities for professional growth and enrichment. Whether you're in Administration, Finance, Information Technology, Maintenance, Production, Human Resources, or Transportation, there's a fit for your talent here.

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