background texture

Direct Care at Hope Network: The Hope is you.

What is a Direct Care Professional?

Direct Care Professionals embody Hope. They give back to their communities, speak for those without a voice, and serve unconditionally. If this sounds like you, join us and watch your talents grow in ways you never imagined. View our realistic job preview to learn more.

Direct Care Roles Chart PNG

Direct Care is many significant roles, wrapped into one.

Our staff’s work resembles that of many professional fields: teaching when a client wants to learn a skill; therapy when they need a shoulder to lean on; nursing when they have an injury. This unique exposure provides a diverse and meaningful profession, or a foundation for those interested in pursuing careers in these fields.

How do Direct Care Professionals make a difference?

Our Direct Care staff are often seen as extensions of our clients. They don’t just care for them, they work with them. This collaboration extends to all aspects of our clients’ lives, small and big. In Direct Care, your responsibilities are plentiful, and your impact is immeasurable.

safety icon


Monitor and ensure safety, 24-7.

activities icon

Activities and Goals

Support employment, educational, and volunteer interests and goals.

relationships icon


Establish collaborative relationships built on trust and empathy.

community icon


Connect client with opportunities or places in their community to develop relationships with others.

personal care icon

Personal Care

Assist client with getting to and from places, dressing and undressing, restroom assistance, cooking, and leisure activities.

documentation icon


Input accurate, timely, and descriptive documentation of activities and care utilizing a computer.

health icon


Monitor vitals, attend medical appointments, and understand, read, and assist in the implementations of care plans.

background texture

No two roles or shifts are alike in Direct Care.

One client’s level of care could be entirely different from another’s. And what a client needs one day might not be what they need the next. Similarly, our Direct Support Professionals, Rehabilitation Technicians, Residential Instructors, and Rehabilitation Assistants all assist the people we serve to achieve their goals, but each in their own unique way.

Explore titles to determine which one fits your career aspirations.

If you’re not sure, our recruitment team can help guide you based on your professional interests.

What we provide, and what we’re looking for.

Training & Support

  • HN and Program Orientation
  • CPR / First Aid
  • Trauma Informed Care
  • Documentation in Electronic Medical Records
  • Crisis Prevention Intervention Training / Behavioral Support Training
  • Basic Health and Medication Administration
  • Emergency Response / Preparedness
  • Nutrition and Food Safety
  • Mobility / Transfers


  • Medical, Dental, and Vision Care
  • Generous Paid Time Off
  • Educational Reimbursement
  • Partner Discounts: Phone, Fitness, Banking, and More
  • Learning and Development Opportunities
  • 403(b) Retirement Plan


  • You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication.
  • High school diploma/GED
  • Valid driver’s license
  • Ability to lift 50 pounds
  • Ability to become certified in CPR/First Aid
  • Basic computer skills
background texture

See current Direct Care openings.