12/20/24 – HOPE NETWORK GRAND RAPIDS 36TH STREET DCS DAY PROGRAMS CLOSED DUE TO WEATHER

 

Kris Witters, BA, PHR

Director of Quality and Compliance

Kris
As the Director of Quality & Compliance, Kris directs all quality and compliance systems for Hope Network Neuro Rehabilitation and oversees a great team that is responsible for ensuring compliance with policy, accreditation standards (CARF), Adult Foster Care Licensing, MIOSHA, HIPAA, and other regulations, laws, and contracts.

Her years of service in this role have helped Kris to understand what drives customer and stakeholder satisfaction and how to ensure the best possible care to our persons served through quality systems-reporting and data-driven performance measurement and improvement initiatives. In this role, she also oversees outcomes management, stakeholder satisfaction, recipient grievances and appeal processes, staff development and training, and safety and risk management.

Kris received her Professional in Human Resources (PHR) certification from the HR Certification Institute, and earned her Bachelor of Arts in Psychology from Cedarville University in Ohio.