Director of Quality and Compliance
Her years of service in this role have helped Kris to understand what drives customer and stakeholder satisfaction and how to ensure the best possible care to our persons served through quality systems-reporting and data-driven performance measurement and improvement initiatives. In this role, she also oversees outcomes management, stakeholder satisfaction, recipient grievances and appeal processes, staff development and training, and safety and risk management.
Kris received her Professional in Human Resources (PHR) certification from the HR Certification Institute, and earned her Bachelor of Arts in Psychology from Cedarville University in Ohio.