Hope Network CareersWe help people overcome. And to do that, we need you.


Why Choose Hope?

All Across the State of Michigan, We’re Helping People Overcome.

Each year at Hope Network, 2,800 talented professionals serve 34,000 people across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Check out the video to learn more about what we do.

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Get to know our talented team members and their stories on our team Instagram!

Chelsea, Crisis Program Nurse (LPN), Behavioral He Chelsea, Crisis Program Nurse (LPN), Behavioral Health Services
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Our program is a psychiatric residential center. We assist people who have fallen on hard times, whether it’s mental health-related, substance abuse-related, or situational. I meet them where they’re at and help them through their crises.
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I went through my own mental health and substance abuse issues. I’ve been sober for about a year and a half now, and I found the best way to keep my sobriety is to give back to people who are going through the same things I went through. I always knew I wanted to help people, that’s always where my heart was, but I just didn’t know how to direct it. Once I got sober, I noticed there's a huge stigma against people with substance abuse and mental health issues, and not enough compassion or understanding. Having dealt with my struggles, I realized *I* have that compassion and understanding, so I knew what I had to do.
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People tell you very personal things in this field. You get to know and be vulnerable with them, and sometimes your heart breaks for them. It shows you what it really means to be human.
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This job has taught me how important other people are. When I was using drugs and alcohol, I only needed myself and didn’t need to rely on anyone else. I’ve learned that my life is much more enriched when I lean on other people. You’re not the most important person in the world. We all need others. A lot of the times when I help somebody else, they’re helping me more than I could ever help them.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #michigan #nursing #lpn
Jack, Employment Specialist, Individual Placement Jack, Employment Specialist, Individual Placement Support (IPS) Services
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IPS helps individuals with mental illness, drug addiction, and other disabilities find jobs. I assist with resumes, filling out applications, speak with employers. My job is to help people gain control of their lives.
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I’ve helped people with drug and alcohol addiction for nearly 30 years, and I do it because alcoholism almost killed me. I was looking at prison time. I come from that background, my father was a drunk who did time and my older brother died from addiction. But seeing their struggles made me want to prevent it in others. As luck would have it, I met someone in recovery who was in this line of work, and that’s what got me on this path.
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It can be challenging. When clients aren’t engaged, I try to find where their motivation is, find out what their “Why?” is. Sometimes I have to be tough and tell them, “You told me you wanted to get out on your own, or get an apartment, or get your driver’s license. To do that, we have to get working.” A lot of the time that's all they need and completely turn it around after that.
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A lot of our clients come from the inner-city, and it’s a tough place. Individuals can get really discouraged, and they’re just looking for hope. I’m going to keep going that extra mile to make sure they get it.
Janice, Assistant Director, Behavioral Health Serv Janice, Assistant Director, Behavioral Health Services
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I’ve worked here for 19 years. I came here straight out of high school. My mother worked at several group homes and suggested I apply. I was like, “Nah,” because there was such a negative stigma toward mental illness, but my mom said, “I know you. You’ll love it.” I’ve been here ever since.
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I oversee four residential programs that provide services to mentally ill and developmentally delayed adults. Those services range from assisting with laundry to helping find employment. I make sure best practices are being followed and quality services are being provided.
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Helping people is just in my heart. Growing up we had a family friend who was developmentally delayed and I took to her immediately. We went to school together so I made sure she was all right and kept an eye on her. And in high school, whenever I saw anyone getting bullied I was always the one stepping in. I’ve always been this way.
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I lean on my team. We are dealt with a lot of crises, but we get through them together. We have such good support from our leadership down to our entry level staff. Our team is what makes us special.
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I’m a mother of two and had my first child when I was managing two programs. I was *extremely* particular about everything, and motherhood taught me you have to throw that crap right out the window. That mindset followed me to work. I was more understanding and less micro-managerial. You gotta let things go.
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Money doesn’t help me sleep better at night. Knowing I helped someone achieve something – whether it’s tying their shoes or landing a job – makes me feel better. That’s the pay for me.
Dwaynna, Rehabilitation Assistant, Behavioral Heal Dwaynna, Rehabilitation Assistant, Behavioral Health Services
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I’ve been with Hope Network for eight years. Our home cares for mentally challenged adults, usually male. We help them with their daily needs – cooking, cleaning, personal hygiene. I’m here to let them know they have somebody who cares for them.
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I’m one of those people who are over-precautious, and thanks to that, I’ve prevented some disasters. One client came to me sweating and complaining of stomach pain, and deep down I knew it wasn’t just a stomach ache. Turns out he had a colon infection and needed antibiotics. I don’t know if I saved his life, but I like to think I did something.
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Another client used a walker, but he could still move fast. I took him to the store one day and he was excited. I asked him to slow down, but before I know it, he slipped. I didn’t want him to hit his head or anything, so I grabbed him and his weight came down on me. He was a big guy. I hurt my hip pretty badly, but I don’t regret it.
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We make a difference, believe it or not. Our clients aren’t always able to say thank you, but they show their appreciation their own ways. It’s the small things that go a long way.
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I do this with my whole heart. It’s not for the paycheck, it’s because I love to do it.
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#hopeatwork #hopenetworkcareers #nonprofit #mentalhealth #directcare #macomb #harrisontownship
Eric, Lead Residential Instructor, Developmental a Eric, Lead Residential Instructor, Developmental and Community Services
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Our program cares for people with Prader-Willi syndrome (PWS). PWS is a genetic eating disorder paired with physical and cognitive disabilities. It presents a lifetime of challenges for people who have it, they need programs like ours to maintain their health and safety. My job is to support our residents with whatever they need.
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The pandemic has been a challenge, but I try not to let it worry me too much. I listen to residents’ concerns, anxieties, and stresses, and reassure them the best I can. I’m just thankful for being able to work and do something productive during all this.
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I’ve worked here for 32 years, and I’ve spent a lot of time with a lot of people. There’s no one I’ve forgotten. You develop relationships. One resident who stands out was one of the few males in our program, he joined right when I was hired. He was one of the most kind, gentle people I ever met. We had a close relationship. He needed a lot of care and his health eventually declined until he passed away three years ago. It was tough losing him and watching him go downhill. I knew him for 29 years. A lot of the times we look at “success” here as someone moving to more independent living, and while he never did move out, I still consider him a success. He taught me to invest in people, to help those in need.
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I’ve had a long history helping people. I was a member of VISTA, which is the domestic version of AmeriCorps. I had heard about towns in the Appalachian Mountains that had been through some extreme flooding and needed help rebuilding, so I signed up and headed down. I worked in construction, and really enjoyed doing it. It was my first big exposure to the field, I definitely inspired me.
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I don’t need to be remembered here. I don’t really think about things like that. I just hope the people I’ve worked with continue to succeed.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #grandrapids #michigan #directcare
Rosemarie, Speech Language Pathologist, Neuro Reha Rosemarie, Speech Language Pathologist, Neuro Rehabilitation
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I’ve worked here for 14 years. We provide inpatient, outpatient, and community living services to help people who have had brain injuries return to their previous lives. My job primarily focuses on thinking skills required for work, school, and carrying out life’s responsibilities.
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It’s inspiring watching the light come back into peoples’ eyes as they start to feel better. Watching them meet goals they didn’t think were possible, realize they can return to the things they used to do, and feel themselves getting stronger – that’s why I enjoy my job.
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I learned the hard way that in our setting, there’s so much focus on physical injuries that you often miss cognitive problems. Patients don’t feel well for a very long time and they don’t know why, they might start to think, “Maybe I’m crazy.” Then emotional difficulties start to build, and then there’s anxiety, and when they finally see me and I explain to them what’s happening, it’s like a release. It’s so sad how much you have to un-do.
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In this environment, we have to be prepared to work with the same patients for many weeks or many months. That’s not the case in every healthcare setting. You work with people with a lot of deficits and long roads to recovery who are often tired or angry, and you have to find a way to like them. You need to be in it for the long haul, it requires stamina.
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I have never regretted going into this field. I feel like I’m the only person I know who has had job satisfaction from the day I started working. It’s a job that has variety, mental challenge, and social interaction. I love it.
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#HopeAtWork #HopeNetwork #HopeNetworkCareers #BHSM #speechlanguagepathology
Austin, Rehabilitation Assistant, Behavioral Healt Austin, Rehabilitation Assistant, Behavioral Health Services
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I started working here last September. I was attending @gvsu for biomedical science so I could then get into med school. I was having a hard time adjusting to college after being in the National Guard and decided to take time off. I went to my school’s career services office and they pointed me toward Hope Network.
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We’re an all-male group home. The guys are all high functioning, so they don’t need a whole lot. I guess you could say I reshape their lives to help them be on their own again.
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I joined the Michigan Army National Guard while in my junior year of high school. It's taught me a lot, things like conflict de-escalation. It’s like a second family to me.
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Two or three years ago I met a guy at a Basic Leadership Course for the Guard. He ended up taking his life right after the course. It really struck a chord with me. I didn’t notice it at the time, but he tried reaching out to me. I feel like I could have done better. Ever since then, I’ve put in massive amounts of effort to be there for people, be that shoulder when they need it.
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There’s some stuff in direct care you don’t want to do, but there’s a lot of things in life you don’t want to do. You need to take the bad with the good. Just improvise, adapt, and overcome. Things like seeing the guys smile when we go bowling makes up for it.
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It’s so easy to only think about yourself. It’s so easy to tear things down. But it takes a strong heart to give back.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #michigan #directcare #mentalhealth
Shanna, Occupational Therapist, Neuro Rehabilitati Shanna, Occupational Therapist, Neuro Rehabilitation
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I’ve worked here a little over a year. We offer services to people who want to get back to their independent lifestyles. I take what my patients like to do for fun, and entwine it with their goals.
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I actually received occupational therapy myself when I was younger. I was tactilely defensive, meaning I did not like the feel of things. I didn’t wear socks, I didn’t like getting my haircut, I hated certain soaps. My mom suggested I go to OT, and as a stubborn teenager I said no. But I eventually gave in and ended up loving it. It really helped me and lit the match for me.
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OT is important because we work on what the patient wants to work on - they have a say. I had one patient who was very physically dependent and could not do anything himself. It was a fantastic learning opportunity for me because I had to be creative. I put myself in his shoes and asked, "What would *I* want?" It opened my eyes to why we’re here and why we matter.
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The pandemic has definitely presented some new learning curves. We now offer telehealth treatment to those who are appropriate for it. Learning that has forced me to be functional-based and client-centered since we’re communicating over video chat or over the phone. It’s been challenging but we’re making it work.
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I don’t want to just be a robot who gets people in and out. I want to focus on the person. I want to help them, improve their quality of life, and get them back to doing things they value.
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(April is Occupational Therapist Month. Thanks to all the OTs of Hope Network for your hard work and dedication.)
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #michigan #eastlansing #occupationaltherapy #OTmonth
Jennifer, Direct Support Professional, Behavioral Jennifer, Direct Support Professional, Behavioral Health Services
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I’ve been in direct care for 16 years. I came here because I wanted to find my forever family, a place I could work even when I became older.
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I’ve done a lot in the healthcare field. It started when I traveled to Africa and the Philippines to care for HIV/AIDS orphans and provided wound care. Working there taught me that we are truly blessed to have what we have in the US. The families I worked with had hardly anything and were the happiest people I’ve ever seen. I also worked with amputees, people with brain and spinal injuries, cancer patients. I’ve been all over the place.
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The thing I like most about Hope Network is the company isn’t just there for our clients, but they’re truly here for us as employees. They see our potential and let us grow. That’s rare nowadays.
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Direct care is so much more than just playing games with clients. You’re not just a personal caregiver, you might need to be a receptionist, transporter, cook, baker, nurse, psychologist – you have to be all these people in one.
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This job has helped me understand different cultures, ethnicities, religions. It has helped me understand people as they are. It’s made me see the world differently. It’s made me want to be a better person.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #grandrapids #michigan #directcare #dsp #healthcare
Dedrick, Senior Assistant Program Manager, Residen Dedrick, Senior Assistant Program Manager, Residential Behavioral Health Services
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I have worked at Hope Network for approximately nine years. I was fresh out of the military, wanted a job that helped people, and found this.
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Our program serves gentlemen with different levels of mental illness. We’re trying to integrate them back into the community. My responsibility is to make sure everything runs straight.
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What do I do? I change lives. I make sure these guys meet the expectations we have for them. My goal is that they succeed in life. We don’t judge them for their past, we’re trying to get them to a better future.
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I grew up in Kosciusko, Mississippi. It prepared me for this. When I was in Mississippi, I saw a lot of people with the same challenges the guys here face be called names and be treated differently. All my life I was around it, but I was never mean to these people. Truthfully, I want to take what I learned here back to Mississippi eventually.
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You have to have a heart for this job. Even though I’m in management now, I still love doing direct care. I actually turned down management four times, because I love working with these guys. You gotta get to know them before you judge them.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #michigan #management #mentalhealth #directcare
Leena, Certified Peer Supports Specialist, Crisis Leena, Certified Peer Supports Specialist, Crisis Residential Behavioral Health Services
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I’ve done this for eleven years. We’re a crisis home, residents stay here for a few days at a time. I talk with them, prepare food, drive them places. I help them feel comfortable.
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I never knew this place existed till I was sent here, myself. Back in 2009, I attempted suicide. My husband had passed away a few years prior from ALS. It was a rough time. I didn’t grieve the way people *should* grieve, I just tried to go on with life. I’ve learned you can’t do that, you have to go through the pain of the loss.
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The police said I had two choices: the psychiatric center down the street, or here. I chose here. I stayed for five days, and I clicked really well with the other residents. Two weeks later, leadership called me in for an interview to do peer support.
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I love it here. I’m a people person, I *need* to be out in the world talking to people. This job gives me purpose.
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Every day at work, a red cardinal comes to this one tree. I like to think it’s my husband watching over me. He would be so proud.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #saginaw #michigan #directcare #NCPS
Jenna, Director of Outpatient Services, Behavioral Jenna, Director of Outpatient Services, Behavioral Health Services
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View the rest of Jenna's profile on our IGTV.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #grandrapids #michigan #socialwork #SWGenerationsStrong #SocialWorkStrong #SocialWorkMonth #SWMonth
Caitlin, Master of Social Work Care Manager, Neuro Caitlin, Master of Social Work Care Manager, Neuro Rehabilitation
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Our team does a lot of family contact. I complete the intake process with them, and help figure out what happens after their loved ones leave here. A lot of what I do is navigating them through their new life.
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No one is immune to hardship. Challenges befall all of us. The need for social work is endless. It’s a pretty big responsibility to carry the weight of that, but I knew exactly what I was getting into.
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I’ve always been drawn to others and have an appreciation for all living beings. I was already leaning toward social work at a young age because I found myself being the listening ear to my friends. But the real catalyst was witnessing how impactful a social worker was for my brother when we were younger. That was big.
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There’s a lot each generation can bring to this field. Younger professionals bring new thoughts and ideas, and more seasoned ones can recognize patterns. Combined, that’s a force to be reckoned with.
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I do this work because I believe in the dignity and worth of all people, and I believe in the concept of hope. There’s a song quote from May Erlewine that comes to mind, “Trouble ain’t built to last.” I like to think of that.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #grandrapids #michigan #socialwork #SWGenerationsStrong #SocialWorkStrong #SocialWorkMonth #SWMonth
Matt, Clinical Therapist, Outpatient Behavioral He Matt, Clinical Therapist, Outpatient Behavioral Health Services
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I’ve been with Hope Network since September of 2018. Our team here provides mental health services to people aged 18 and up. We serve individuals with serious diagnoses, some also struggle with substance abuse or homelessness. My role is to provide traditional talk therapy with our clients.
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Growing up I never thought this would be the work I do. I was adopted as an infant, and, after some self-reflection, I realized the social work field impacted my life in a significant way and I felt a call to give back to it.
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No matter where you are in life - successful career, great family, whatever - there’s people along the way who poured into you. You didn’t get to where you’re at on your own, so don’t only think about yourself.
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I’ve seen people close to me battle significant depression spells, and in college I definitely struggled with anxiety. Mental illness is not subjected to one group population, it can impact anyone. That’s why social work is important.
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Families will continue to grow. There are generations that will come after us, so there will always be a need for social work. As long as humans continue to exist, there will struggles and a need for supports.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #grandrapids #michigan #socialwork #SWGenerationsStrong #SocialWorkStrong #SocialWorkMonth #SWMonth
Jamee, Direct Support Professional, Behavioral Hea Jamee, Direct Support Professional, Behavioral Health Services
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I’ve worked at Hope since March of 2019. They were hosting open interviews and I had wanted to be with the company for a while, so I gave it a shot.
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Our program is an adult daycare. We tend to people who might have dementia, Alzheimer’s, or other disabilities. We give their caregivers and guardians a break. We help them be active, teach them new things. My responsibilities change every day, but I care for seniors who may not be able to care for themselves.
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These are the people who raised us, who fought for our rights. They paved the way for us – why not take care of them? If we don’t, what happens when *we* get to that age?
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It feels homey here. It feels like a family compared to my past jobs where I would just get stuff done and leave. It feels like my job cares for me as much as I care for the people here.
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There’s more to direct care than babysitting. You’re putting in real work, there’s real feelings involved. But it’s so rewarding. There’s nothing like the feeling you get after helping someone.
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At Hope Network, you’re able to grow. I’ve never had a job before where I knew I wouldn’t be stuck in one position forever.
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I don’t wake up dreading going into work. It’s another day, another experience, another smile. This job has really brightened up my life.
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#hopeatwork #hopenetwork #hopenetworkcareers #nonprofit #grandrapids #michigan #directcare
Terri, Leave of Absence and Disability Manager, Hu Terri, Leave of Absence and Disability Manager, Human Resources
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I’ve been here for three years. I spent the previous seven years working in long-term care in payroll. I didn’t really have anywhere to go professionally there, so I started looking around and found Hope Network.
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I assist employees who need to take time off from their jobs for health reasons or require specific accommodations for physical limitations such as hearing loss or vision issues.
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I’m also a member of Hope Network’s Wellness Team. Our team works together to spread wellness to the organization. Our areas of focus are fitness, mental wellbeing, finances, and nutrition. We provide information, offer challenges, and host events for all Hope Network employees.
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The Wellness Team is important because the advice we offer is well-rounded. Our goal is to make our staff healthier, and it’s great to have Hope’s support.
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Outside of here, I work with @jobs.daughters, which is an organization that teaches leadership and character-building to young girls. I got involved because I was member when I was a child. Working with them has taught me how to be a better listener, and it helps me in my job here since people have to share some very personal things with me.
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I hope to change people’s perception of Human Resources. Many people have a negative perception of HR, and I hope I show them enough kindness to end that.
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#hopeatwork #hopenetwork #nonprofit #grandrapids #michigan #wellness #hr
Ben, Certified Therapeutic Recreation Specialist, Ben, Certified Therapeutic Recreation Specialist, Neuro Rehab
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I started working here in 2012. When I was in college for Therapeutic Recreation (TREC), I started volunteering at Hope Network. After that, I interned here, and then a full-time spot opened up.
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At Neuro Rehab, we treat people with deficits like spinal or brain injuries, helping them be as independent as they can be. In recreational therapy, we get people back to their previous lifestyles. My goal is for my patients to find enjoyment in what they do.
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TREC at Hope Network is special because we’re not confined to a hospital, we can get our patients out into the community. I sometimes take them to the local swimming pool, I bike with them. Whatever the patient is interested in is what steers us.
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People need to work, but we also need time to play. Hobbies exist for a reason. TREC is important because we help people get back to the hobbies they love or introduce them to new ones.
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I always try to be lighthearted with my patients. If I make a mistake, laugh at me. I own my mistakes, so if it gets a laugh out of the patient, I did my job.
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If I help one person find something they’re interested in, I’m happy. I want to look back and think, “I helped someone get their life back.”
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(February is National Recreational Therapy Month. Thanks to all the recreational therapists at Hope Network for all that you do.)
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#hopeatwork #hopenetwork #nonprofit #kalamazoo #trmonth #trec #ctrs

Direct Care

Our Direct Care staff go by many titles, but they all have one focus: to provide top-rate support to people with disabilities or disadvantages.

Direct Care is perfect for individuals interested in growing their careers in healthcare or who simply want to help others. Round-the-clock schedules and locations across the state of Michigan work with YOUR lifestyle. No experience? No problem. All it takes is heart and an eagerness to learn.

Explore Direct Support Professional, Rehabilitation Technician, Residential Instructor, and Rehabilitation Assistant opportunities below.

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Clinical

Our clinicians don’t just treat. They inspire.

Hope Network’s Clinical team sees it all: our holistic approach to care allows for in-depth treatment plan immersion that leads to more personalized and meaningful professional experiences.

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Business

It takes great humans to provide great human services.

Hope Network offers countless Business opportunities for professional growth and enrichment. Whether you're in Administration, Finance, Information Technology, Maintenance, Production, Human Resources, or Transportation, there's a fit for your talent here.

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Our Benefits

We invest in you.

Our team members dedicate their time and passion to the communities we serve, and in return, we offer a wide array of rewards and incentives. From medical options and educational reimbursement to retirement plans and partner discounts, our benefits help you meet your health needs and financial goals while on your professional journey.


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